Heathrow Express: Design Competition Insights for Rail Professionals
In 2008, BAA launched a design competition to refresh the **Heathrow Express** trains, focusing on passenger comfort and luggage storage. Learn how they revitalized the Class 332 fleet!

Introduction
In November 2008, the Heathrow Express design competition was initiated, aiming to enhance the passenger experience on the rail link between London Paddington station and Heathrow Airport. This competition was announced by BAA, with a budget of £1.5 million. The aim was to improve the internal and external design of the Heathrow Express trains.
Background of the Heathrow Express Project
The Heathrow Express service, which began operation in 1998, connects London Paddington station with Heathrow Airport. The service runs every 15 minutes, with a journey time of 15 minutes to Heathrow Central and 21 minutes to Terminal 4. Before the design competition, the rolling stock comprised Class 332 electric multiple units, which were built by CAF in Spain.
Details of the Design Competition
The Heathrow Express design competition, launched in November 2008, had a budget of £1.5 million. BAA was the entity behind the competition, seeking to improve the interior and exterior design of the Class 332 trains. The initial design brief included proposals for a refreshed interior with new seating and luggage storage options. The project also considered external design improvements.
Bidding and Evaluation Process
A shortlist of five design firms was selected to participate in the competition. Each firm was tasked with developing detailed design proposals. The evaluation criteria included design innovation, passenger comfort, and value for money. The winning design was scheduled to be implemented during the scheduled refurbishment of the Class 332 fleet.
Outcome and Implementation
The winning design was expected to be integrated during the fleet’s refurbishment. The improvements focused on creating a more comfortable and appealing environment for passengers, reflecting BAA’s commitment to enhancing the overall travel experience on the Heathrow Express. The project aimed to address the existing design’s limitations regarding luggage storage and passenger comfort.
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Conclusion
The Heathrow Express design competition, initiated in November 2008 by BAA with a budget of £1.5 million, sought to enhance the passenger experience through improved train design. The competition targeted the existing Class 332 fleet, with a focus on interior and exterior design enhancements to improve passenger comfort and luggage storage. The winning design was planned to be implemented during the fleet’s refurbishment.
Company Summary
BAA: BAA initiated the Heathrow Express design competition, aiming to improve the passenger experience on the Heathrow Express rail link.


