TfL’s Automation: Boosting London Rail Efficiency & Security

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Introduction

Transport for London (TfL) has implemented low-code and automation tools, resulting in the saving of over 2,000 hours of manual work while enhancing data security and governance.

System Upgrades

TfL has upgraded its internal systems. The previous product management system was prone to crashes and lacked an audit trail, increasing compliance risks. The new platform serves as a single, secure location for handling product applications, certificate generation, and data management. This new system includes a public portal for manufacturers, a secure dashboard for engineers, automated workflows, and a full audit trail to support compliance with standards.

Efficiency and Collaboration

Andy Gordon, Principal Engineering Leader, Engineering Delivery Optimisation at TfL, noted that the solution has improved efficiency, collaboration, and compliance while creating opportunities for future enhancements and information sharing across the industry. The data migration has transformed what was once Transport for London’s biggest concern into a non-issue. The track engineering team now has confidence in their data security with routine backups and a supported system, allowing them to focus on their core engineering work.

Automation and Data Migration

To address the legacy risk, TfL used automation to migrate thousands of critical files from an unsupported system. The automation replicated user journeys, extracted files, and preserved metadata – a process that removed the need for manual intervention while ensuring continuity and preventing data loss.

Operational Benefits

Giuseppe Bomboi, Head of Key Account Management, stated that by embracing automation, TfL has created flexible, future-proofed solutions that solve real operational challenges. The automated data migration eliminated thousands of hours of manual effort, while the new product register enhances governance and collaboration.

Conclusion

The upgrades to TfL’s internal systems, involving low-code and automation tools, have led to significant efficiency gains, improved data security, and enhanced collaboration. These changes have also positioned TfL to adapt quickly, innovate confidently, and continue improving services.

Company Summary

Transport for London (TfL): A governmental body responsible for the transport network in London, England.

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