Ottawa O-Train: Otis Elevators & Escalators Maintenance Contract
Ottawa’s O-Train system secures a $6.5 million contract with Otis Canada, Inc. for five years of elevator and escalator maintenance.

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Introduction
In Ottawa, the City Council has approved a new contract for the maintenance of 29 Otis elevators and escalators within the O-Train system, a deal valued at $6.5 million. The contract, awarded to Otis Canada, Inc., encompasses the upkeep of vertical transport equipment across various O-Train stations and facilities.
Contract Details
The contract, approved on December 6, 2023, is for a period of five years, commencing on January 1, 2024, and concluding on December 31, 2028. The total value of the agreement is $6,504,561, inclusive of all applicable taxes. This expenditure is part of the overall Light Rail Transit (LRT) project budget. The contract covers the maintenance of 26 elevators and 3 escalators.
Scope of Work
The responsibilities outlined in the contract include preventive maintenance, routine servicing, and emergency repairs for the Otis elevators and escalators. The equipment covered by the agreement is located at various stations and facilities within the O-Train network. The work aims to ensure the safe and reliable operation of the vertical transport systems for passengers.
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Financial and Operational Context
The City of Ottawa’s budget for the O-Train project incorporates the costs associated with this maintenance contract. The contract’s approval signifies the city’s commitment to maintaining the operational efficiency and safety of its public transit infrastructure. The contract value accounts for scheduled maintenance, unscheduled repairs, and parts replacement over the five-year term.
Conclusion
The City of Ottawa has awarded Otis Canada, Inc. a $6.5 million contract for the maintenance of 29 Otis elevators and escalators within the O-Train system for a five-year period.
Company Summary
Otis Canada, Inc.: A subsidiary of Otis Worldwide Corporation, specializing in the manufacture, installation, and service of elevators and escalators.
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