Amtrak FY25: Record Ridership & Revenue, Fueling US Rail Investment

Introduction

Amtrak concluded Fiscal Year 2025 (FY25) with record performance, achieving all-time highs in ridership and revenue. The national operator recorded 34.5 million customer trips between October 2024 and September 2025.

Ridership and Revenue

Amtrak reported 34.5 million customer trips between October 2024 and September 2025, a 5.1% increase compared to the previous year. Adjusted ticket revenue reached USD 2.7 billion, and total operating revenue reached USD 3.9 billion, a 9.1% year-on-year increase. These gains are attributed to strong demand across all business lines.

Service Expansions

FY25 saw the launch of Amtrak Mardi Gras between Mobile and New Orleans, and the full-year operation of the Borealis corridor between Chicago and the Twin Cities. Long-distance services such as the California Zephyr, Coast Starlight, and Sunset Limited also recorded gains, while the Northeast Corridor remained a key financial driver.

Fleet Modernization

Fleet modernization progressed with the introduction of the NextGen Acela, which carried over 60,000 passengers in its first month. The first Siemens-built Airo trainset is now undergoing testing.

Infrastructure Investment and Customer Experience

Amtrak invested USD 5.5 billion in infrastructure during FY25, a 24% increase. Major works advanced on bridges and tunnels including Portal North Bridge, Connecticut River Bridge and the East River Tunnel. Significant funding was also directed towards accessibility improvements, station modernization, and new maintenance facilities to support the Airo fleet. The company reported all-time highs in several customer metrics, including Wi-Fi, food and beverage service, train status communication, and station signage. Enhanced mobile app features and a wider Metropolitan Lounge offer also contributed to stronger engagement.

Conclusion

Amtrak experienced a successful FY25 with record ridership, revenue, and infrastructure investment. The company anticipates achieving operational profitability by FY28, with adjusted operating earnings improving 15% year-over-year.

Company Summary

Amtrak: The national passenger railroad operator.